Skills & Competencies for Travel Clerk

Travel Clerk job profile

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JOB SUMMARY for Travel Clerk

Assists with routine travel arrangements.

JOB RESPONSIBILITIES for Travel Clerk

Researches hotel, flight, and car rental availability, confirms reservations and makes itinerary changes as necessary. Communicates travel plans and itineraries. Answers questions about travel policies and process. Ensures that travel needs are met within the constraints of the company travel budget. May coordinate with outside travel agencies.

Travel Clerk SALARY RANGE

BASE 50%
$58,797
TOTAL 50%
$59,763
Job Level
A02
Job Code
OF13000058
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Travel Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Travel Clerk skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Travel Clerk

1 Job Family Competencies – Calendaring
Proficiency Level -2
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Explains the pros and cons of various calendaring software.
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Level 2 Behaviors
(Light Experience)
Records changes or updates in team or management's schedules in real-time.
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Level 3 Behaviors
(Moderate Experience)
Upgrades all the computer-based calendaring systems.
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Level 4 Behaviors
(Extensive Experience)
Oversees complex calendaring for executives to ensure logical schedules.
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Level 5 Behaviors
(Mastery)
Leads the development of an effective overall calendaring system.
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2 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names the different reports using presentation software, such as PowerPoint.
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Level 2 Behaviors
(Light Experience)
Recognizes and saves files in various file formats as needed.
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Level 3 Behaviors
(Moderate Experience)
Updates important data in existing database records.
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Level 4 Behaviors
(Extensive Experience)
Manages the upgrading of firmware, software, and outdated hardware systems.
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Level 5 Behaviors
(Mastery)
Establishes digital protective measures on intellectual property and data that belong to an organization.
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3 Travel Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Travel Clerk
Proficiency Level - 4
5 Competency for - Travel Clerk
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Travel Clerk

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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2 Core Competencies – Time Management
Proficiency Level -3
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Cites examples of prioritization methods used to manage and save time in the workplace.
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Level 2 Behaviors
(Light Experience)
Adheres to schedules to allocate time for specific tasks efficiently.
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Level 3 Behaviors
(Moderate Experience)
Assesses relevance of tasks to prioritize and produce better quality work.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to develop our employees' understanding of time demand and management.
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Level 5 Behaviors
(Mastery)
Builds a system to manage our business's workload and eliminate time-wasting activities.
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3 Travel Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Travel Clerk
Proficiency Level - 4
5 Competency for - Travel Clerk
Proficiency Level - 5

Summary of Travel Clerk skills and competencies

There are 0 hard skills for Travel Clerk.
8 general skills for Travel Clerk, Calendaring, Computer Literacy, Data Entry, etc.
6 soft skills for Travel Clerk, Attention to Detail, Time Management, Followership, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Travel Clerk, he or she needs to be skilled in Attention to Detail, be skilled in Time Management, and be proficient in Followership.

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